Privacy Policy – Bright Solutions
Effective Date: January 1, 2026
Bright Solutions (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us through our online forms.
1. Data Controller
Bright Solutions, Luxembourg, is the data controller responsible for the processing of personal data in accordance with the General Data Protection Regulation (GDPR).
2. Personal Data We Collect
We may collect the following personal information when you contact us or submit a form on our website:
Name and surname
Email address
Phone number
Address
Vehicle type
In addition, we automatically collect limited non-identifying information through website analytics tools, including:
IP address
Browser type and device information
Pages visited on our website
Date and time of visits
3. Purpose of Data Processing
Your personal data is used for the following purposes:
Responding to inquiries and requests
Managing bookings and reservations
Planning and organizing services in your area
Sending service updates, promotions, or special offers (only where consent has been given)
Analytics data is used to:
Improve website functionality
Understand user behavior
Optimize marketing and communication efforts
4. Legal Basis for Processing
We process personal data based on the following legal grounds:
Consent: for marketing communications and non-essential cookies
Legitimate interest: for responding to inquiries, managing reservations, and improving our services
You may withdraw your consent at any time.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to ensure proper functionality and improve user experience.
Essential cookies are necessary for the website to function correctly.
Analytics cookies (such as Google Analytics) are used only with your consent to help us analyze website usage and improve our services.
You may accept or refuse non-essential cookies through our cookie banner or manage cookies via your browser settings.
6. Data Sharing and Third Parties
Personal data is accessible only to authorized Bright Solutions personnel who require it to perform their duties.
We do not sell or share personal data with third parties for marketing purposes.
Where third-party service providers (such as analytics tools) are used, they process data solely on our behalf under GDPR-compliant data processing agreements. Data may be processed outside the European Union only where appropriate safeguards are in place.
7. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
Analytics data is anonymized where possible and retained solely for statistical analysis.
8. Your Rights
Under the GDPR, you have the right to:
Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of your data
Object to or restrict the processing of your data
Withdraw consent at any time
Request data portability
To exercise your rights, please contact us at:
Email: info@brightsolutions.lu
Phone: 661 139 564
9. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
Access to personal data is limited strictly to authorized personnel.
10. Right to Lodge a Complaint
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Luxembourg data protection authority (CNPD) or with your local supervisory authority.
11. Changes to This
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.